ACCOUNT MANAGER - RETAIL
Competitive salary + GREAT BENEFITS. BROOKLYN, new york.
Want to make the most of your creative and/or software background in a brand new role with a fast-growing customisation experience agency that works with lots of cool brands like Levi's, M&M's, Ralph Lauren, H&M group ? Then you're in the right place.
We’re YR Live. We create personalisation experiences for live events and retail installations via a world’s first to the event industry - YR Designer. A unique ‘live’ digital design and print studio, YR Designer can customise items like t-shirts, tote bags or key rings, and lots more besides, within minutes. Our vision? To become global leaders in customised merchandise while adhering to the values that are integral to our success – we pioneer, we evolve, we deliver and we are one.
But enough about us. Let's tell you a bit about what you’ll be doing here.
This brand new role involves working on multiple accounts, including predominantly acting as the day-to-day contact for on one of our key retail clients. As well as initiating, planning, controlling and delivering a range of projects from start to finish, we'll rely on you to manage client expectations and help cement and move the relationship forward. Identifying opportunities to grow the account will be important too, as will creating budgets and making sure profit goals are met. Attending client meetings, contributing to internal brainstorms and strategy meetings, liaising with internal stakeholders and external suppliers and making sure we deliver to the highest standards – you’ll be responsible for all of this, and more.
A great opportunity to spread your wings and develop in a fast-paced, happy and exciting working environment, you’ll need proven experience in a software or creative/design agency and a good understanding of the retail sector. You’ll also need a proven ability to help ensure each project remains on track for delivery on time and within budget. Empathy with a client’s needs is important too, as is the confidence to defend an idea and upsell when appropriate. Commercially minded, well-organised and a stickler for delivering the very best work, you’re great at creating and delivering presentations and negotiating with suppliers too. In short, you’re just the person for this brilliant job.
In return, you can expect a competitive salary and bonus, lots of creative flexibility and genuine development opportunities (we started as a pop-up store in Carnaby Street in 2013 and now have offices in London, New York and Tokyo – and we’re looking to grow even more in the future) working out of great office in Brooklyn, New York.